Our Quality Policy
An integral part of our corporate guidelines is having traditional values such as reliability, fairness, and responsibility, as well as progressing in technology, products, and services.
PROTEGO® Quality Policy
We are available to our customers worldwide for advice and service. They trust in our products and also rely on our high development and quality standards. The company policy maintains and strengthens these commitments, the reputation, and success. The success of our customers and our employees is the focus of our attention.
We focus on our internal and external customers, whose needs and expectations are recognized early and solved reliably.
The qualification, information, and motivation of all employees are a fundamental prerequisite for the success of our company. That is why it is important to inform, provide, and support employees with training for the necessary knowledge and skills.
By setting goals, we commit ourselves to continuous improvement.
Each employee is responsible for implementing this policy in his or her department.
Our innovations and knowledge create new products and secure our future.
Market changes provide us with opportunities for growth in our profitability, as well as the capability to develop and deliver innovative products, services, and solutions that meet the evolving needs of our customers.
The company and process goals are derived from the quality policy in order to support our managers.
We are committed to taking responsibility for jointly achieving our quality goals and for identifying with our core values.
It is the responsibility of the managers to make sure that the quality policy is understood by all employees.
We create distinct, competitive advantages for our customers and ourselves. We are a reliable partner in matters of environmental protection, and occupational health and safety.
We want to move into new areas that build on our technologies and competencies, while taking into account our customers’ interests.
We aim to generate a reasonable profit to finance further growth of our company and to provide the resources we need to achieve our corporate goals.
If necessary, the quality policy is adapted to the circumstances in order to support the process of continuous improvement and effectiveness of the QM system.
Our goal is to continuously increase the quality and competitiveness of the products we offer.
Problems and recognized mistakes are opportunities for us to innovate and improve.
Defects in quality must, when possible, be rectified immediately. Otherwise, they must be reported to the responsible superior at once.
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